Client Success

Owen Howells
Coaching Manager
Working on business improvement and growth for 30 years, Owen’s passion is helping businesses realise their potential and throughout his career this has been the golden thread.
Experience in:
Systems (IT) improvement External CFO consulting Runni...
Working on business improvement and growth for 30 years, Owen’s passion is helping businesses realise their potential and throughout his career this has been the golden thread.
Experience in:
- Systems (IT) improvement
- External CFO consulting
- Running workshops
- Change management
- Business health checks
- Benchmarking
- Pricing Reviews
- Activity Based costing analysis
Owen assisted a NZ$500m turnover company to set up a Shared Service for IT and Accounting and supported them through a new system implementation as their Business Support Services Manager with a team of 30 reporting through to him.
3.5 years as a senior manager at EY in NZ in their consulting/advisory division working mainly on performance improvement and finance function improvement programs for their clients. He made a key contribution to growing this division during his time there.
Owen was a key team member at BearingPoint (previously KPMG consulting) in NZ working with clients during periods of significant change management and assisting them in improving their performance in both the public and private sectors
He was the Finance Manager at Canon NZ, focusing on growth, systems improvement and fast reporting.
He has six years experience at Price Waterhouse Coopers, UK, in their business growth division concentrating on creating business plans for their clients in addition to the traditional compliance work
He started out on his career working for a small 3 partner firm in the UK in their audit and business advisory divisions.
Owen is a NZ qualified Chartered Accountant, with an MBA and also is an Economics honours graduate.

Ben Hayden-Smith
Coach
Ben joined Nixon Advantage in July 2011. He has 12 years experience working as a management consultant, primarily in the areas of business improvement, planning and strategy as well as change management.
Ben has worked extensively throughout Asia including five years in Japan working for ...
Ben joined Nixon Advantage in July 2011. He has 12 years experience working as a management consultant, primarily in the areas of business improvement, planning and strategy as well as change management.
Ben has worked extensively throughout Asia including five years in Japan working for the likes of Kawasaki Heavy Industries and Philips Japan. Over his career he has worked in diverse industries including accounting, financial services, software and education. He has also done a vast amount of corporate training for companies ranging from SME to large multinationals.
Ben’s experience includes:
- Strategic planning
- Financial forecasting & analysis
- Due diligence
- Capital raising projects
- Project management
- Worked with accounting firms doing strategic planning days sessions with partners & senior staff
- Helped firms restructure organisational charts for growth
- In-depth workflow & productivity analysis
- Set up team incentive programs
- Worked on ASX listings for an investment group
- Helped firms on setting up their own financial planning divisions
- Been a practice manager for a Gold Coast firm
- Worked on value gap analysis for firm owners looking for exit strategy
Most recently, Ben has worked as a coach and trainer to the Accounting industry in Australia. He has experience inside accounting firms as well, consulting on client businesses and practice management issues. He’s passionate about helping accountants unlock the hidden value in their accounting firm and helping them achieve their business & financial goals.
Ben is an adjunct lecturer at Bond University where he teaches business planning and strategy. He has an MBA, a BA in Economics and Japanese from Macquarie University and a Certificate IV in Training & Assessment.
Email: ben.haydensmith@nixonadvantage.com
Website: www.nixonadvantage.com

Brenda Johnston
Client Manager
Brenda joined the Nixon Advantage team in November 2006. She wears two hats: Rob Nixon's Personal Assistant and a Client Manager. She oversees the entire coachingclub experience for new members as well as the existing groups. Brenda's wealth of experience comes from man...
Brenda joined the Nixon Advantage team in November 2006. She wears two hats: Rob Nixon's Personal Assistant and a Client Manager. She oversees the entire coachingclub experience for new members as well as the existing groups. Brenda's wealth of experience comes from managing a small country medical practice to working at executive level with an International Travel Corporation in the UK. She completed an intensive Success Coaching course and loves working as part of a dedicated team. Brenda considers each and every one of the coachingclub members as part of the larger Nixon Advantage family. She is committed to ensuring that the quality of caring for Rob Nixon, the team and all the coachingclub members is of the highest standard. Brenda's friendly and professional manner ensures that the Nixon Advantage coachingclub experience is unlike any other.

Brenton Ward
Client Relationship Coordinator
Brenton joined the Nixon Advantage team in July 2010. He has worked in the financial services industry for the past four years, predominantly in Financial Planning. He is a part of the Nixon Advantage coachingclub team, working closely with our Coaches. He is excited about the opportunity to lear...
Brenton joined the Nixon Advantage team in July 2010. He has worked in the financial services industry for the past four years, predominantly in Financial Planning. He is a part of the Nixon Advantage coachingclub team, working closely with our Coaches. He is excited about the opportunity to learn from all the Nixon Advantage team and assist our members. He has a passion and desire to help people and businesses reach their full potential.
Email: brenton.ward@nixonadvantage.com
Website: www.nixonadvantage.com

Clare Parker
Member Relationship Manager
Clare joined Nixon Advantage in February 2012. She has a wide variety of experience in client-facing roles across a diverse range of fields including education, customer service and hospitality. Clare is excited to be part of the team at Nixon Advantage and looks forward to working with membe...
Clare joined Nixon Advantage in February 2012. She has a wide variety of experience in client-facing roles across a diverse range of fields including education, customer service and hospitality. Clare is excited to be part of the team at Nixon Advantage and looks forward to working with members to ensure that they reach their full potential.
Email: clare.parker@nixonadvantage.com
Website: 3607 6600

Kristina Pieniek
Client Relationship Coordinator
Kristina joined Nixon Advantage in July 2010. She works closely with the Coaches, as well as the coachingclub members to ensure they feel welcomed and educated. Kristina has worked in the Accounting industry and has years of experience working as an Office Manager and Client Services Coordinator,...
Kristina joined Nixon Advantage in July 2010. She works closely with the Coaches, as well as the coachingclub members to ensure they feel welcomed and educated. Kristina has worked in the Accounting industry and has years of experience working as an Office Manager and Client Services Coordinator, and has also undertaken various other roles from Accounting and Finance to Personal Assistant, and Team Assistant. Kristina is enthusiastic about learning new skills, being challenged and ensuring our Clients have the best attention possible.
Email: kristina.pieniek@nixonadvantage.com
Website: www.nixonadvantage.com

Hana McHugh
Client Relationship Coordinator
Hana joined the Nixon Advantage team in March 2011. She has worked in the Allied Health Industry for the past two years, predominately in Business Support and the Client Service Sector. As Business Support & Client Liaison Officer, she will work closely with all members of the tea...
Hana joined the Nixon Advantage team in March 2011. She has worked in the Allied Health Industry for the past two years, predominately in Business Support and the Client Service Sector. As Business Support & Client Liaison Officer, she will work closely with all members of the team as well as making sure that our clients feel welcome and taken care of. Hana looks forward to expanding her knowledge in Administration and Office Support and is excited to further her skills with Nixon Advantage.
Email: hana.mchugh@nixonadvantage.com
Website: www.nixonadvantage.com

Dean Marinac
Coach
Dean joined the Nixon Advantage team in September 2009. Dean’s experience spans a number of industries including tourism, hospitality, finance, accounting, employment, manufacturing, production, and sales. With an ability to see the view from the ‘balcony’ then dive onto t...
Dean joined the Nixon Advantage team in September 2009. Dean’s experience spans a number of industries including tourism, hospitality, finance, accounting, employment, manufacturing, production, and sales. With an ability to see the view from the ‘balcony’ then dive onto the ‘dance floor’ for a closer look, Dean uses his energy, enthusiasm and wide knowledge to get to the heart of any challenge or opportunity.
Dean has held a number of strategic roles requiring him to build and grow businesses through sales. His experience in sales processes that work and large scale commercial tendering has seen him pitch to companies including Redland Shire Council, Pacific Dunlop, Pacific Brands, Linfox, Shell, Glaxo Wellcome, Toll Holdings Ltd, and Visy Recycling and win! Dean's commitment to the small to medium business sector is demonstrated through an achievement in late 2007 when he secured $450,000.00 in Federal Government funding to establish a training program for small to medium businesses under AusIndustry’s Building Entrepreneurship in Small Business initiative. Dean continues to support business initiatives and is involved with the Queensland Government's initiative ‘Jobs Assist’ providing funding to business owners to build strong plans and actions to grow, develop, and enhance their businesses.
Dean has practical experience in project management delivering numerous solutions built to specification, on time, and on budget. He has managed teams of up to thirty two staff covering all facets of performance management, development, process improvement, quality, timely production, and meeting daily targets. Dean has also led a team responsible for the staff engagement of more than 300 employees across an entire division of one of Australia’s leading financial institutions.
In his role as a Management Information Systems Manager within the banking industry, Dean delivered a number of outcomes including a balanced scorecard reporting environment for senior management, and a sales reporting application covering 75 sales people spanning Australia and New Zealand. Dean knows how critical it is to closely monitor and manage the key success factors in any business!
During his work in the airline industry Dean honed his skills in the areas of customer service, marketing research, customer strategy, and customer relations. Customer value is often underestimated and is a fantastic source of opportunity to grow a business.
Highly sought after to facilitate strategic workshops and training to solve problems, hatch strategies, and explore opportunities, Dean brings rigour with flexibility and creativity with a commercial reality.
Business planning, marketing planning, training, coaching, and strategic facilitation continue to be Dean’s key activities with a strong focus on innovation. He has worked with large groups of senior management, front-line teams, and even customers to solve problems and implement new ideas. Dean continues to work with accounting firms across Australia and New Zealand in improving their profitability, their cash flow, and growth and ‘supercharging their firms and understands the pressures and challenges of making that happen. He sees accounting as “the best profession to help small businesses become great!”
Dean has worked with hundreds of Small to Medium businesses in a consulting and coaching capacity. His roles have included reviewing the current business and making recommendations for change; developing formal business plans and action plans then holding business owners accountable for getting things done; and developing sales and marketing strategies for owners wanting to take their business to the next level of growth. Most recently, Dean has coached accounting firms in helping their clients take their businesses to the next level as the head coach of 10X Ltd. Dean is also a highly sought after speaker regularly presenting to large groups of business owners all over Australia and New Zealand. More than 6,000 have heard Dean's message on how to take their business to the next level in the last 18 months alone!
Dean holds a Bachelor of Business and a Graduate Diploma of EI.
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Success Secret of the week
Pre-plan your holidays 18 months in advance. There are no client commitments this far out in your diary at the moment, so write those holidays in. This will give you something to look forward to and cPre-plan your holidays 18 months in advance. There are no client commitments this far out in your diary at the moment, so write those holidays in. This will give you something to look forward to and client requirements will readily be planned around what you have planned.









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